Help & Support

Need assistance? We’re here to guide you.

Account & Login

  • Forgot your password? Use the "Reset Password" link on the login page.
  • Need to update your contact details? Visit your profile settings.
  • Still can’t access your dashboard? Contact info@phincoelite.com.

Enrollment & Payments

  • Need help enrolling? Fill out our application form or call our support.
  • Payment not reflecting? It may take up to 24 hours — if delayed, email us.
  • Want to switch courses? We’ll review it case-by-case depending on the batch stage.

Course Access & Support

  • Classes not showing? Ensure you are logged in and assigned to the right batch.
  • Missed a session? Most sessions have replays — check your course dashboard.
  • Want mentor support? Ping us through your course chat or email.

Certificates & Placement

  • Certificates are released after course completion & project review.
  • Placement support starts after the mandatory mock assessments.
  • To access placement services, ensure you’ve completed at least 80% attendance.

Still need help? We’re one email away.

Contact Support