Cancellation Policy
At PHINCO ELITE, we prioritize the satisfaction and flexibility of our learners. Our cancellation policy is designed to provide you with clear guidelines while ensuring fairness for all parties involved. Please review the following terms carefully:
1. Program Cancellations and Refunds
Within 14 Days of Purchase: You may cancel your enrollment within 14 days from the date of purchase for a full refund, minus any applicable
processing fees.
After 14 Days of Purchase: If you cancel your enrollment after the initial 14-day period, no refund will be issued. However, you may have the option to defer your enrollment to a later session.
2. Program Transfers and Deferrals
– If you are unable to complete the course as planned, we allow one-time transfers or deferrals to a future session. Please note that deferrals or transfers may be subject to availability and additional fees.
– Deferrals must be requested at least 14 days before the start of the course to ensure availability.
3. Program Cancellations by PHINCO ELITE
– In rare cases, PHINCO ELITE may cancel a course due to unforeseen circumstances or insufficient enrollment. If this occurs, enrolled students will be notified immediately,
– PHINCO ELITE is not responsible for any additional costs incurred by participants (such as travel expenses) in the case of program cancellations.
4. Refund Processing
– Refunds will be processed within 10-15 business days after approval. Please note that it may take additional time for the funds to reflect in your account, depending on your payment method and bank policies.
5. Special Cases and Exceptions
– We understand that sometimes unexpected situations arise.
Please contact our support team at [email protected] to discuss any special circumstances.
We are committed to working with you to find the best possible solution.
concerns.